The Current State of Troubleshooting

//The Current State of Troubleshooting

“Troubleshoot Like Its an Equation”

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Almost anyone who troubleshoots for a living has an inner knowledge of the secrets of the universe that 98% of society is still trying to figure out. It seems that troubleshooting has become one of those skills that are right next to rocket scientist, rare. I have been troubleshooting for almost 15 years now and one of my golden rules has been when it seems like rocket science you know you need to step back and start over. So what does it mean when a simple skill like troubleshooting (aka problem-solving, don’t tell anyone) becomes something that so few understand. It means that those of us who have the ability to make a change in this world, need to. So I challenge all people with the knowledge and courage to step up and teach at least one person a month about proper troubleshooting steps.

My 10 rules for Troubleshooting

  1. They’re rules for the process, follow them!
  2. Troubleshoot like it’s an equation
  3. Isolate the variables that can affect the outcome
  4. Develop a hypothesis
  5. Develop a test to test the hypothesis, focusing in on the variables from rule 3
  6. Repeat 4 and 5 until you have affected the outcome
  7. Throw the math rule book out and start removing variables from the equation, get the outcome to change, even if it doesn’t make sense yet. Even Einstein was confused during the process, but clarity will come.
  8. Introduce new variables to the equation to change the outcome
  9. Pause and re-think the process, your approaching Saturn Five Rocket level, if you’re at this level it is almost always something STUPID.
  10. When you have reach the end of any process or flow chart and you have not solved it, ALWAYS start over from scratch.

Final Note: When you feel like the laws of gravity might be collapsing and the world no longer makes sense, you are officially part of the problem, awareness is the first step towards fixing it.

By | 2017-09-16T14:50:56+00:00 April 19th, 2016|Life Skills|0 Comments

About the Author:

I am currently on a path to learn, observe, and develop a mastery of leadership. My journey to become a Marine taught me many things about life and one of them was Marines are natural born leaders. I believe more and more everyday that our problems small to big can be solved through devoted leadership, clear vision, and a great team behind them. I have learned that the best leaders of our time have never stopped learning and will never admit they are finished , but just crossing another mile stone on the roads of success. Everyday that I am on my journey I become more excited of my future destination and meeting my future self. You can have everything in life, if you just help enough people get what they want. Zig Ziglar Core Values: Trust, Integrity, Balance, Curiosity, Wisdom, Growth, Authenticity